Privacy Policy
Effective Date: 12.12.2025
Your privacy is important to us. This Privacy Policy explains how EKA Wellbeing (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information across our website, services, coaching programmes, and any platforms we operate.
By using this website, submitting your information, or participating in our services, you agree to the terms outlined here.
1. Information We Collect
Log Data
When you visit our website, our servers may automatically log information provided by your browser. This may include your IP address, browser type and version, pages visited, date and time of your visit, time spent on each page, and other diagnostic data.
Device Data
We may collect information about the device you use, such as device type, operating system, unique identifiers, device settings, and approximate location data. The information we receive depends on your device and privacy settings.
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Health goals or relevant wellbeing information (optional, only if shared voluntarily)
2. Legal Bases for Processing
We process personal information lawfully, fairly, and transparently. We collect and use information only where:
- It is necessary to perform a contract with you (such as delivering coaching services);
- It serves our legitimate interests (marketing, service improvement, security), without overriding your rights;
- You have given explicit consent (e.g., subscribing to a newsletter);
- We must comply with legal obligations (tax, accounting, regulatory compliance).
You may withdraw consent at any time without affecting prior processing.
We retain your data only for as long as needed for the purposes outlined or as required by law.
3. How We Use Your Information
We may collect, store, and use information to:
- Provide and personalise our services;
- Contact and communicate with you;
- Allow you to access our website and related platforms;
- Maintain internal records and administrative processes;
- Improve our website and user experience through analytics and research;
- Send marketing communications (only where consent is provided);
- Comply with legal obligations and resolve disputes.
We do not sell or rent your personal data.
4. Disclosure of Personal Information
We may disclose personal information to:
- Trusted third-party service providers (hosting, email services, analytics, CRM systems);
- Professionals assisting in service delivery (e.g., technical support, administrative support);
- Marketing and advertising platforms (only with consent);
- Legal authorities, if required by law or necessary to protect rights or safety.
All third parties are required to protect your data in line with GDPR.
5. International Data Transfers
Your personal information may be transferred and processed outside your home country. Where data is transferred outside the EEA or UK, we use legally accepted safeguards, such as:
- Standard Contractual Clauses (SCCs);
- Approved international data transfer agreements.
By providing your personal information, you consent to such transfers.
6. Your Rights Under GDPR
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated data
- Request deletion of your data (“right to be forgotten”)
- Restrict how your data is used
- Object to processing or marketing communications
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise any rights, contact us at [insert contact email].
7. Cookies
We use cookies to understand how you interact with our website, personalise content, and enhance your user experience. Cookies may track:
- Usage analytics
- Preferences
- Session data
You can manage cookie settings in your browser. For more details, refer to our Cookie Policy.
8. Business Transfers
If EKA Wellbeing undergoes a business change (sale, merger, restructuring), personal data may be transferred to the acquiring entity. Any new entity will continue to honour this policy.
9. External Links
Our site may contain links to external websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of the website will be considered acceptance of the revised policy.
If significant changes occur, we may request renewed consent.
Contact Us
For questions or concerns about this Privacy Policy or your personal information, you can contact us at:
EKA Wellbeing
Email: ekaterinawellbeing@gmail.com
Website: https://ekawellbeing.com/
Phone Number: +447345327226
BG Phone Number: +35885233729